{"id":110,"date":"2020-04-16T14:10:46","date_gmt":"2020-04-16T14:10:46","guid":{"rendered":"https:\/\/artbyjoseebourassa.com\/?page_id=110"},"modified":"2023-08-07T22:42:03","modified_gmt":"2023-08-07T22:42:03","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/artbyjoseebourassa.com\/fr\/return-policy\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||130px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.2&#8243; header_font=&#8221;|700||on|||||&#8221; header_text_align=&#8221;center&#8221; header_letter_spacing=&#8221;3px&#8221; module_alignment=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; header_text_color=&#8221;#231f20&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>Return Policy<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.20.2&#8243; custom_padding=&#8221;|||18px||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Commissions\u00a0<\/strong>are non-refundable and non-returnable as they were made especially for you and as per your specifications.\u00a0 If there is an issue with your commission order, I will be happy to work with you to come to a solution.<\/p>\n<p><strong>Original painting items\u00a0<\/strong>are non-refundable except for delivery damage issues.<\/p>\n<p>Should there be an issue with your commission order and\/or the purchase of your original painting, I must be contacted within a maximum of 15 days of the ship date.\u00a0 Contact me <a href=\"https:\/\/artbyjoseebourassa.com\/contact-me\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span style=\"color: #003300;\">here<\/span><\/strong><\/a>.<\/p>\n<p>If your message is related to delivery damage, please provide a clear picture(s) of the actual damage with your request.\u00a0 All return\/refund requests are handled on a case-by-case basis.<\/p>\n<p>On the other hand,\u00a0<strong>I will provide a full refund on commission orders\u00a0<\/strong>(including shipping) if:<\/p>\n<ul>\n<li>I am unable to produce part or all of your order due to unforeseen circumstances,<\/li>\n<li>I will accept an order cancellation, in writing, as long as I have not yet started your actual order.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return PolicyCommissions\u00a0are non-refundable and non-returnable as they were made especially for you and as per your specifications.\u00a0 If there is an issue with your commission order, I will be happy to work with you to come to a solution. Original painting items\u00a0are non-refundable except for delivery damage issues. Should there be an issue with your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-110","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return Policy - Art by Josee Bourassa<\/title>\n<meta name=\"description\" content=\"Custom order items\u00a0are non-refundable and non-returnable as they were made especially for you and as per your specifications.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/artbyjoseebourassa.com\/fr\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy - Art by Josee Bourassa\" \/>\n<meta property=\"og:description\" content=\"Custom order items\u00a0are non-refundable and non-returnable as they were made especially for you and as per your specifications.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/artbyjoseebourassa.com\/fr\/return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Art by Josee Bourassa\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Art-by-Josee-Bourassa-112281860452960\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-07T22:42:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/return-policy\\\/\",\"url\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/return-policy\\\/\",\"name\":\"Return Policy - Art by Josee Bourassa\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/#website\"},\"datePublished\":\"2020-04-16T14:10:46+00:00\",\"dateModified\":\"2023-08-07T22:42:03+00:00\",\"description\":\"Custom order items\u00a0are non-refundable and non-returnable as they were made especially for you and as per your specifications.\u00a0\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/return-policy\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/artbyjoseebourassa.com\\\/return-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/return-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Return Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/#website\",\"url\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/\",\"name\":\"Art by Josee Bourassa\",\"description\":\"Ottawa based watercolour artist\",\"publisher\":{\"@id\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/#organization\",\"name\":\"Art by Josee Bourassa\",\"url\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Art by Josee Bourassa\"},\"image\":{\"@id\":\"https:\\\/\\\/artbyjoseebourassa.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Art-by-Josee-Bourassa-112281860452960\\\/\",\"https:\\\/\\\/www.instagram.com\\\/artbyjoseebourassa\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Return Policy - Art by Josee Bourassa","description":"Custom order items\u00a0are non-refundable and non-returnable as they were made especially for you and as per your specifications.\u00a0","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/artbyjoseebourassa.com\/fr\/return-policy\/","og_locale":"fr_CA","og_type":"article","og_title":"Return Policy - Art by Josee Bourassa","og_description":"Custom order items\u00a0are non-refundable and non-returnable as they were made especially for you and as per your specifications.\u00a0","og_url":"https:\/\/artbyjoseebourassa.com\/fr\/return-policy\/","og_site_name":"Art by Josee Bourassa","article_publisher":"https:\/\/www.facebook.com\/Art-by-Josee-Bourassa-112281860452960\/","article_modified_time":"2023-08-07T22:42:03+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimation du temps de lecture":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/artbyjoseebourassa.com\/return-policy\/","url":"https:\/\/artbyjoseebourassa.com\/return-policy\/","name":"Return Policy - Art by Josee Bourassa","isPartOf":{"@id":"https:\/\/artbyjoseebourassa.com\/#website"},"datePublished":"2020-04-16T14:10:46+00:00","dateModified":"2023-08-07T22:42:03+00:00","description":"Custom order items\u00a0are non-refundable and non-returnable as they were made especially for you and as per your specifications.\u00a0","breadcrumb":{"@id":"https:\/\/artbyjoseebourassa.com\/return-policy\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/artbyjoseebourassa.com\/return-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/artbyjoseebourassa.com\/return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/artbyjoseebourassa.com\/"},{"@type":"ListItem","position":2,"name":"Return Policy"}]},{"@type":"WebSite","@id":"https:\/\/artbyjoseebourassa.com\/#website","url":"https:\/\/artbyjoseebourassa.com\/","name":"Art by Jos\u00e9e Bourassa","description":"Ottawa based watercolour artist","publisher":{"@id":"https:\/\/artbyjoseebourassa.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/artbyjoseebourassa.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/artbyjoseebourassa.com\/#organization","name":"Art by Jos\u00e9e Bourassa","url":"https:\/\/artbyjoseebourassa.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/artbyjoseebourassa.com\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"Art by Josee Bourassa"},"image":{"@id":"https:\/\/artbyjoseebourassa.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Art-by-Josee-Bourassa-112281860452960\/","https:\/\/www.instagram.com\/artbyjoseebourassa\/"]}]}},"jetpack_likes_enabled":false,"jetpack_sharing_enabled":false,"_links":{"self":[{"href":"https:\/\/artbyjoseebourassa.com\/fr\/wp-json\/wp\/v2\/pages\/110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/artbyjoseebourassa.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/artbyjoseebourassa.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/artbyjoseebourassa.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/artbyjoseebourassa.com\/fr\/wp-json\/wp\/v2\/comments?post=110"}],"version-history":[{"count":15,"href":"https:\/\/artbyjoseebourassa.com\/fr\/wp-json\/wp\/v2\/pages\/110\/revisions"}],"predecessor-version":[{"id":2523,"href":"https:\/\/artbyjoseebourassa.com\/fr\/wp-json\/wp\/v2\/pages\/110\/revisions\/2523"}],"wp:attachment":[{"href":"https:\/\/artbyjoseebourassa.com\/fr\/wp-json\/wp\/v2\/media?parent=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}